Non-Profit & Social Impact|Operations

Big Brothers Big Sisters of America
Mentor matching

Manual reviews took 8 weeks. AI agents now score matches on shared values and longevity, projected to cut wait times by 50%.

PublishedSep 1, 2025|5 months ago

Key results

Match Time Reduction
50%

Result highlights

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The story

A national nonprofit operates across 5,000 communities to coordinate over 60,000 mentorships annually, yet faces a backlog of 30,000 children waiting for placement.

Matching specialists spent weeks manually reviewing applications and interview notes to identify compatible pairings, a labor-intensive process that...

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Quotes

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The company

Big Brothers Big Sisters of America logo

Big Brothers Big Sisters of America

bbbs.org

Non-profit youth mentoring network matching adult volunteers with children.

IndustryNon-Profit & Social Impact
LocationTampa, FL, USA
Employees251-1K
Founded1904

60 AI case studies in Non-Profit & Social Impact

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