Manual analysis missed trends in fragmented data. NLP now unifies feedback, cutting reporting time by 50% and saving £10k/mo.
A multinational insurance company with a 'customer first' strategy, collecting vast amounts of feedback data across multiple survey sources and digital channels.
Manual analysis of survey responses was time-consuming and error-prone, lacking the scalability to handle growing data volumes. The team missed...
“The most beneficial thing about Dataiku is having everything in one place, so you don’t have to go from one program to another to another and have them work all at the same time. Dataiku takes away that hassle.”
Insurance, wealth, and retirement services provider.
AI and machine learning platform for enterprise data science and analytics.
Helped Aviva build an ML-based sentiment analysis and topic categorization solution.
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