Managing 2M monthly requests strained live agents. AI now resolves 70% of cases instantly, from beeping alarms to password resets.
A 150-year-old home security leader manages over two million customer care requests per month, ranging from emergency troubleshooting to routine account management.
Handling this massive volume required a solution that could resolve issues immediately, adhering to the critical principle that every second counts...
Security and smart home automation services for residential and commercial properties.
AI agent platform for autonomous enterprise customer service.
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