AI case study

Zurich Insurance GroupUnderwriting risk assessment

Data variability bottlenecked underwriting. AI coaches now synthesize multilingual inputs, helping staff finalize risk profiles faster.

Published|1 year ago

The story

Context

A global insurance provider serving clients ranging from individuals to multinational corporations across a decentralized international network.

Challenge

Customers submit critical information via unstructured formats like emails, images, and reports in various local languages. This variability made it...

Solution
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Scope & timeline

  • 200+ AI tools deployed across organization

Quotes

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The company

Zurich Insurance Group logo

Zurich Insurance Group

zurich.com

Global multi-line insurance provider for individuals and commercial clients.

IndustryInsurance
LocationZurich, Switzerland
Employees10K-50K
Founded1872

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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