Software & Platforms|Product Engineering

Wonderful
Multilingual customer support

Building an agent took 50 people weeks of work. A bank now designs and tests the same tool in just four days.

PublishedFeb 9, 2026|2 days ago

Key results

Cost Reduction
~70%

Result highlights

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The story

A rapidly scaling AI startup expanding to 30 global markets, where linguistic complexity like Italy's 12 dialects requires over 20 distinct voice versions for a single country.

Standard large language models are heavily biased toward English, failing to capture the cultural nuances needed for local markets. Additionally,...

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Quotes

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The company

Wonderful logo

Wonderful

wonderful.ai

Enterprise platform for deploying AI agents across business workflows.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2023

Scope & timeline

  • Agent creation in 4 days for banking client

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