AI case study

Wells FargoPolicy search

Bankers dug through rigid systems for answers. AI now pulls policies instantly during customer interactions.

Published|6 months ago

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The story

Context

A diversified financial services institution managing approximately $1.9 trillion in assets with over 7,300 locations and operations in 40 countries.

Challenge

The organization relied on rigid custom frameworks that hindered the scalability of generative AI experiments across its vast engineering teams....

Solution
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The company

Wells Fargo logo

Wells Fargo

wellsfargo.com

Multinational financial services provider of banking, investment, and mortgage solutions.

IndustryFinancial Services
LocationSan Francisco, CA, USA
Employees100K+
Founded1852

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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