BankUnited
Internal policy search
Staff navigated 400 documents while clients waited. An AI assistant now retrieves verified answers in under 10 seconds.
- Policy answers retrieved in under 10 seconds
- 95% accuracy on policy questions
Bankers dug through rigid systems for answers. AI now pulls policies instantly during customer interactions.
A diversified financial services institution managing approximately $1.9 trillion in assets with over 7,300 locations and operations in 40 countries.
The organization relied on rigid custom frameworks that hindered the scalability of generative AI experiments across its vast engineering teams....
“Apigee allows us to experiment during development and lets our teams bring their own data, test different models, and evaluate cost, performance, and accuracy.”
Multinational financial services provider of banking, investment, and mortgage solutions.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
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