AI case study

VirbeVirtual customer avatars

Robotic, insecure avatars held back adoption. Compliant, natural AI agents now handle sensitive queries, boosting leads 10x.

Published|1 year ago

Key results

Lead Increase
10x

Result highlights

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The story

Context

A software startup specializing in automated communication sought to enable enterprises to interact with customers through customizable digital avatars across web, mobile, and physical kiosks.

Challenge

Enterprises were skeptical of early avatar technology that felt robotic and lacked the security controls required by regulated industries. The...

Solution
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Scope & timeline

  • 25% engagement rate for retailer client

Quotes

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The company

AI-powered virtual avatar framework for multi-channel conversational experiences.

IndustrySoftware & Platforms
LocationKatowice, Poland
Employees1-10
Founded2020

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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