Store visits yielded scattered anecdotes. Now, AI aggregates frontline voices, turning 30,000 insights into inventory strategy.
A global luxury fashion house managing iconic brands like Coach and Kate Spade, with over 18,000 employees including thousands of frontline retail associates.
Frontline staff held critical insights on customer preferences, but corporate teams relied on sporadic store visits that yielded only anecdotal...
“A lot of our core data systems run on AWS. AWS had the services available that were suited to our needs; the synergy already existed, and the foundation was already in place. Whenever we have used AWS for new projects, they have always been successful.”
Global house of luxury brands including Coach, Kate Spade, and Stuart Weitzman.
Cloud computing platform and on-demand infrastructure services.
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