AI case study

Second SpaceConversational service robot

Staffless operations felt cold. Now, a robot barista with a custom personality manages access and brews coffee via real-time dialogue.

Published|10 months ago

The story

Context

A fully automated, 24/7 co-working space in Kaohsiung, Taiwan, where a robot serves as the sole receptionist and barista for members.

Challenge

Operating without human staff created a risk of cold or impersonal interactions at the primary entry point. The automated interface needed to...

Solution
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Scope & timeline

  • 15 minutes to design custom AI voice
  • Global expansion with zero extra development

The company

Second Space logo

Second Space

secondspace.dev

24/7 coworking space and community hub for tech creators and designers.

IndustryReal Estate & Construction
LocationKaohsiung, Taiwan
Employees1-10
Founded2023

The AI provider

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

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