Role-plays bottlenecked veteran support. Tuned by experts, an AI simulator now safely preps counselors with 93% positive feedback.
A mental health platform backed by the U.S. Department of Veterans Affairs sought to address the critical shortage of support resources for a community facing nearly 20 suicides daily.
Traditional counselor training relies on unscalable human role plays, creating a bottleneck in preparing support staff. Furthermore, standard AI...
“At ReflexAI, we are on a mission to improve training for peer-to-peer crisis support among veterans with our revolutionary AI-powered model, HomeTeam. Appen is an essential partner to us in this process. They appreciate the sensitive nature of our work and provide expert support for fine-tuning our model to accurately replicate how a conversation about mental health and crisis would go. Our partnership with Appen enabled us to achieve 93% positive user feedback.”
AI-powered training and quality assurance platform for contact centers.
AI training data services for machine learning model development and annotation.
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