Rerouting issues delayed orders. Now, a voice bot calls riders to adjust plans, while AI auto-resolves 60% of tickets.
A hyperlocal commerce platform in India connects local retailers with customers, managing complex last-mile logistics for order fulfillment.
Logistic complexities involving driver re-routing, re-assignments, and returns created bottlenecks that delayed deliveries. These operational issues...
“Magicpin’s mission is to bring millions of India’s retailers online. We see multiple use cases ranging from merchant onboarding, rider management, customer support, creating catalogs that will be powered by genAI. ChatGPT and Microsoft are the global leaders in genAI and we are excited to partner with them.”
Hyperlocal discovery and rewards platform for retail and food delivery.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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