AI case study

LG CNSEnterprise search

Keyword queries missed English docs. A hybrid vector model now bridges languages, halving search time and hitting 95% accuracy.

Published|1 year ago

Key results

Search Accuracy
95%
vs 75% with full-text search

Result highlights

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The story

Context

Korea's leading IT services company provides system integration and consulting for large-scale public infrastructure projects and global corporate partners.

Challenge

A keyword-based search algorithm could not bridge language barriers, meaning a Korean query for "blockchain" failed to retrieve relevant English...

Solution
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Quotes

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The company

LG CNS logo

LG CNS

lgcns.com

IT services and digital transformation provider for enterprise AI, cloud, and ERP.

IndustryTechnology
LocationSeoul, South Korea
Employees5K-10K
Founded1987

The AI provider

Search AI platform for enterprise search, observability, and security solutions.

IndustrySoftware & Platforms
LocationMountain View, CA, USA
Employees1K-5K
Founded2012

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