Dense manuals slowed 100k users. Generative AI now synthesizes answers instantly, cutting operational costs 40%.
A software provider serves over 100,000 active monthly users who rely on its platform to create and manage complex product manuals, standard operating procedures, and wikis.
Siloed documentation made it difficult for users to find specific answers within large repositories, creating friction in the self-service...
“We are not still operating out of my living room. But our humble beginnings shape how we operate today. Our goal is to be a company that’s humane, respectful, transparent, and inclusive—which aligns with effective knowledge management.”
Azure management, BizTalk monitoring, and knowledge base software for enterprises.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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