Migration delays and hour-long drafts bottlenecked teams. Claude now accelerates coding and cuts client follow-up time to minutes.
A customer platform serving hundreds of thousands of organizations while managing a distributed codebase of thousands of interconnected services.
Engineers faced slow learning curves navigating complex internal systems, while customer success managers spent over an hour manually crafting...
“I could be the best CSM and give the best strategic guidance, but without that handholding or accountability, I never saw the follow through. It would take me an hour, maybe even more, to create personalized content for a customer. I had to reserve that personalization for key customers rather than applying it to my full book of business.”
AI-powered CRM platform for marketing, sales, and customer service.
Engineers manually correlated alerts across systems. AI agents now diagnose issues and suggest fixes, cutting recovery time by 35%.
Minor edits required days of crew coordination. Now, staff use avatars to modify dialogue and translate languages instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.