Staff struggled to navigate complex systems. Now, an AI assistant in Teams answers policy questions and retrieves forms.
A division of a global professional services group operating in 28 countries with over 3,000 active customers.
Employees found it difficult to navigate complex HR systems and locate policy documents, resulting in a high volume of routine support queries. This...
“Since implementing the Joule capability in SuccessFactors HCM, we’ve seen a significant improvement in how fast employees find the HR information they need and how many routine HR queries are resolved without involving HR support.”
HR consulting, HRIS implementation, and payroll outsourcing services.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
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