Managers manually tracked monthly volume. AI now analyzes 80,000 entries an hour to reveal long-term sentiment trends.
A leading Taiwanese bank operating 53 domestic branches and serving 2.12 million customers with personal financial services.
Project managers manually gathered public opinion data across departments, resulting in fragmented reports without standardized workflows. This...
“To achieve our goal of making financial services more integrated into customers' daily lives, gaining deeper insights into public opinion is essential. Without a powerful data analytics system, we would not be able to truly understand people's preferences.”
Commercial bank providing retail, corporate, and digital financial services in Taiwan.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Provided technical support to FEIB to set up data collection and streaming for its AI analytics.
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