AI case study

AGS HealthInsurance claim audits

Auditors manually listened to payer calls. AI now transcribes audio and drafts correction lists for review.

Published|1 year ago

Key results

Auditing Time Reduction
50%

Result highlights

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The story

Context

A healthcare revenue cycle management organization handles accounts receivable workflows and insurance claim validations for U.S. hospitals.

Challenge

Auditors spent excessive time manually listening to recorded payer calls to transcribe details and create claim correction lists. This process was...

Solution
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Quotes

The company

AGS Health logo

AGS Health

agshealth.com

AI-powered revenue cycle management and clinical coding for healthcare providers.

IndustryHealthcare Providers
LocationWashington, DC, USA
Employees10K-50K
Founded2011

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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