AI case study

WVU MedicineClinical documentation

Clinicians lost 19.1 hours a week to after-hours paperwork. Now, AI drafts notes during visits so providers can focus on patients.

Published|1 month ago

Key results

Scribe Reliance Reduction
>30%
Weekly Time Saved
9.9 hours
Note Time Reduction
>50%

Result highlights

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The story

Context

A multi-state health system anchored in predominantly rural Appalachian communities, where early clinician retirements often leave patients traveling long distances for crucial care.

Challenge

Rising documentation burdens drove severe burnout, with clinicians spending an average of 19.1 hours per week on paperwork outside scheduled clinic...

Solution
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Scope & timeline

  • 1,000+ clinicians recording with AI within first year

Quotes

The company

WVU Medicine logo

WVU Medicine

wvumedicine.org

Academic health system and network of hospitals providing specialized clinical care.

IndustryHealthcare Providers
LocationMorgantown, WV, USA
Employees10K-50K
Founded1996

The vendor

Generative AI platform for clinical documentation and medical conversations.

IndustryHealthcare Providers
LocationPittsburgh, PA, USA
Employees51-250
Founded2018

Use case

WVU Medicine's Clinical documentation is part of this use case:

Clinical Documentation
92 case studies(+129% YoY)
Proven impact?
LowModerateVery Strong
4.7Moderate
4.7Moderatewithin Healthcare Providers
5.1Strongwithin Operations

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